HAUNTED™ — Privacy Policy

Last Updated: October 19, 2026

Welcome to HAUNTED™ — Where Nightmares Come Alive.

At HAUNTED™, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, browse our Halloween products, make a purchase, or contact us.

Our online store is powered by Shopify, which provides the technology that allows us to offer our products and services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information: Your name, email address, phone number, billing address, and shipping address.

• Order information: Products purchased, transaction details, order history, and shipping information.

• Payment information: Payment method details, payment confirmation, and related transaction information processed through our payment service providers.

• Account information: Login credentials, preferences, and account settings, if you create an account.

• Device information: IP address, browser type, device identifiers, and network information.

• Website activity: Products viewed, shopping cart activity, and interactions with our website.

• Customer communications: Information you provide when contacting customer support.

2. How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, or contact us.

• Automatically through cookies and similar technologies when you browse our website.

• From Shopify, service providers, and business partners involved in operating our store.

3. How We Use Your Information

We use personal information to:

• Process payments and fulfill orders.

• Arrange shipping and provide order updates.

• Respond to customer questions and support requests.

• Maintain and improve our website.

• Personalize your shopping experience.

• Send promotional communications where permitted.

• Detect and prevent fraud or unauthorized activity.

• Comply with legal obligations.

You can unsubscribe from promotional emails using the unsubscribe link included in those messages.

4. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business.

These may include:

• Shopify: Our e-commerce platform and related services.

• Payment providers: To securely process transactions.

• CJdropshipping and fulfillment partners: To prepare and fulfill customer orders.

• Shipping carriers: To deliver purchases and provide tracking.

• Technology and analytics providers: To maintain and improve our website.

• Marketing partners: To support advertising and promotional activities where permitted.

We may also disclose information when required by law, to protect our rights, or as part of a legitimate business transaction.

We do not share customer information with unrelated third parties for purposes outside those described in this policy unless permitted by law or authorized by the customer.

5. Shopify and Third-Party Services

HAUNTED™ uses Shopify to operate its online store.

Shopify may collect and process information about your interactions with our website to provide and improve its services.

Some information may be processed or stored outside your country of residence.

For additional information, please review the Shopify Consumer Privacy Policy.

You may also review applicable privacy rights through the Shopify Privacy Portal.

6. Cookies and Advertising

Our website may use cookies and similar technologies to:

• Keep the shopping cart functioning.

• Remember customer preferences.

• Understand website traffic and performance.

• Improve the shopping experience.

• Support relevant advertising.

Depending on your location, you may have the right to opt out of certain uses of personal information for targeted advertising.

You can review available choices through our Privacy Choices page.

Where required by applicable law, we recognize supported privacy preference signals, including Global Privacy Control.

7. Protecting Your Information

We use reasonable administrative, technical, and organizational measures to help protect customer information.

However, no online system or method of transmitting information is completely secure.

Customers who create accounts should keep their login credentials confidential and contact us if they suspect unauthorized access.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Process and fulfill orders.

• Maintain customer accounts.

• Provide support.

• Comply with tax, accounting, and legal requirements.

• Resolve disputes and enforce applicable agreements.

Retention periods may vary depending on the information and applicable laws.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Request a copy of your information.

• Opt out of certain advertising-related data uses.

• Withdraw consent where processing is based on consent.

These rights may be subject to legal limitations and exceptions.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

We will not discriminate against customers for exercising applicable privacy rights.

10. Children's Privacy

HAUNTED™ is not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

11. International Data Transfers

Because we use Shopify and other service providers, customer information may be processed or stored in countries outside Canada or the customer's country of residence.

Where required, appropriate safeguards will be used for international transfers of personal information.

12. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices of websites that we do not operate.

We encourage customers to review the privacy policies of those websites before providing personal information.

13. Privacy Complaints

If you have questions or concerns about how we handle personal information, please contact us.

Depending on your location, you may also have the right to contact an applicable privacy regulator or data protection authority.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, technology, legal requirements, or privacy practices.

Any updated version will be posted on our website with a revised date.

15. Contact Us

For privacy questions, requests, or concerns, please contact:

HAUNTED™

Email: dropshippingx59@gmail.com

We will respond to privacy inquiries in accordance with applicable legal requirements.

HAUNTED™ — Where Nightmares Come Alive.