Terms of service

HAUNTED™ — Terms of Service

Last Updated: October 19, 2026

Welcome to HAUNTED™! By accessing our website or purchasing products from our store, you agree to the following Terms of Service.

1. General Information

HAUNTED™ is an online store offering Halloween costumes, decorations, lighting, and related products.

By using our website, you agree to provide accurate information when placing orders and to use our services lawfully.

2. Products and Availability

We strive to display accurate product descriptions, images, pricing, and availability.

Product colors and appearance may vary slightly depending on your screen settings. We reserve the right to correct errors in product listings and update our offerings.

3. Orders and Payments

All orders are subject to availability and acceptance.

Customers agree to provide accurate billing, shipping, and contact information. Payment must be successfully authorized before an order can be processed.

We may cancel or decline orders where necessary, including suspected fraud, pricing errors, or product unavailability. Any payment collected for a cancelled order will be refunded as appropriate.

4. All Sales Final

All sales are final for change-of-mind purchases, incorrect size selections, and unwanted items.

We do not generally offer voluntary returns or exchanges.

This policy does not limit any refund, replacement, cancellation, or other remedy required under applicable consumer protection laws. Please refer to our Return and Refund Policy for details.

5. Shipping and Delivery

We currently serve customers in the United States and Canada.

Shipping costs and available delivery methods are displayed at checkout. Delivery estimates are not guarantees.

For more information, please review our Shipping Policy.

6. Pricing and Taxes

Product prices and shipping charges are displayed during checkout. Applicable taxes, if any, will be calculated according to the relevant tax settings and legal requirements.

We reserve the right to update prices, but changes will not retroactively affect accepted orders.

7. Product Use and Safety

Customers are responsible for following product instructions, warnings, and safety recommendations.

Halloween costumes, lighting, decorations, and electronic products should be used according to their intended purposes and applicable safety instructions.

8. Website Content

The HAUNTED™ name, branding, website content, and original creative materials may not be copied or commercially reused without permission, except where permitted by law.

9. Limitation of Liability

To the extent permitted by applicable law, HAUNTED™ is not responsible for losses arising from misuse of products or events beyond our reasonable control.

Nothing in these terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

10. Privacy

Customer information is handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be available on our website.

Changes will not remove rights customers have under applicable law.

12. Contact Information

For questions about orders, products, or these Terms of Service, please contact HAUNTED™ using the contact information published on our website.

HAUNTED™ — Where Nightmares Come Alive.