Refund policy

HAUNTED™ — All Sales Final Policy

Last Updated: October 19, 2026

At HAUNTED™, we want every customer to shop with confidence. Please review our policy carefully before placing an order.

All Sales Are Final

All purchases made through HAUNTED™ are considered final.

We do not accept returns, exchanges, or refunds for:

  • Change of mind

  • Ordering the wrong size, color, or product

  • Personal preferences

  • Items no longer wanted

  • Incorrect shipping information provided by the customer, where the issue is not caused by HAUNTED™

Please review product descriptions, sizing information, and order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you purchased, please contact us promptly with your order number and photographs of the issue.

We will review the situation and provide an appropriate resolution in accordance with applicable consumer protection laws.

Missing or Undelivered Orders

If your order has not arrived, please contact us so we can investigate the shipment.

Where required by applicable law, we will provide an appropriate remedy.

Order Cancellations

Orders cannot be cancelled once they have entered processing or fulfillment, except where cancellation rights are required by law.

Contact Us

For questions or concerns about your order, please contact HAUNTED™ through the contact information listed on our website.

HAUNTED™ — Where Nightmares Come Alive.